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ChrisSoutham
Joined: 27 Jun 2008 Posts: 6
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Posted: Jun 27, 2008 10:28 pm Post subject: Generating a License? |
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6) Generate License ID using your "Client Area" link (http://sibsoft.net/client/XXXXXXX) for your domain. Save it in your Site Settings on next step.
Eh? I don't get it - where do I get my license from.
It's not on this site, and it's not in my admin area... and what do the XXX's stand for?
Sorry I'm asking stupid questions, just trying to make sense of it all!
Yours,
Chris |
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ChrisSoutham
Joined: 27 Jun 2008 Posts: 6
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Posted: Jun 28, 2008 7:05 pm Post subject: |
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Any ideas anyone?
Where would I find my ClientID?
I've found http://sibsoft.net/cgi-bin/client.cgi - but I've no idea what to put in it the box. I've tried the two numbers in my order email but neither work.
Would really like some help - I can't get anything from anyone!? |
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ChrisSoutham
Joined: 27 Jun 2008 Posts: 6
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Posted: Jun 29, 2008 9:04 pm Post subject: |
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| So no-one has activated a version of xfilesharingpro??? |
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Rocket_Man
Joined: 28 May 2008 Posts: 19
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Posted: Jun 30, 2008 1:37 am Post subject: |
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| This is from memory --> I think I received a clientID in my welcome mail from SibSoft. This was used in http://sibsoft.net/cgi-bin/client.cgi where the License details are obtainable. I think I put in domain and got the license. If you can't do this I think you should contact Sibsoft directly with your details for help. |
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PilgrimX182

Joined: 22 Mar 2006 Posts: 1107 Location: Undisclosed location
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Posted: Jun 30, 2008 6:10 am Post subject: |
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Rocket_Man is right.
You should get Client Area link in our email after product purchase confirmed. Check you email for it. |
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ChrisSoutham
Joined: 27 Jun 2008 Posts: 6
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Posted: Jun 30, 2008 6:22 am Post subject: |
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Definately no links in my emails!
I've been checking them all weekend, whilst waiting for a reply!
I've had three emails:
One telling about order fraud checking.
One confirming my order.
One containing the scripts in a zip file.
As I've said none contain a link to anything let alone the client area. |
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PilgrimX182

Joined: 22 Mar 2006 Posts: 1107 Location: Undisclosed location
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Posted: Jun 30, 2008 6:27 am Post subject: |
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Oh, I'm sorry, checked our correspondence logs and really you've got no link. That's cause we've approved your order manually.
Just e-mailed you Client Area link. |
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adrideh
Joined: 14 Aug 2008 Posts: 6
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Posted: Aug 14, 2008 8:09 am Post subject: Same thing |
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Hi, the same thing happened to me.
I did not get the client ID, as well as the link to the customer's area to generate the license key. Please help... I need this urgently. |
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PilgrimX182

Joined: 22 Mar 2006 Posts: 1107 Location: Undisclosed location
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Posted: Aug 15, 2008 6:13 am Post subject: |
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| PMed you link. |
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